The Italian Elite guarantee
Satisfied
or your money back.
Try your product with confidence. If you are not satisfied with your purchase, you can request a refund within 28 days of delivery.
You do not need to return the product.
The guarantee also covers opened packs and products you have already tried.
How to request a refund
Contact us
Email within 28 days of delivery.
Provide your order and product details
Include your order number and the name of the product for which you are requesting a refund.
Keep the product
There is no need to send it back. Your refund will be issued using the same payment method you used for your purchase.
Have any other questions? You can find our details on the Contact page.
Shipping and delivery
Free shipping. Expected transit time: 3 working days.
We prepare and dispatch your order on the same day.
Destinations: Italy, Spain, France, Germany, Ireland, United Kingdom, Netherlands and Belgium.
